WE CAN'T WAIT TO CHAT
Whether you need help with an order, have questions about our trade program, or are looking for design guidance, we're eager to chat with you. Your feedback and questions are always welcome, as we value every opportunity to talk with our customers.
HOW TO REACH OUR TEAM
Call
For questions and concerns, please call 800.382.9303. Our phone lines are open Monday through Friday from 9AM to 5PM Eastern.
Email
General Inquiries | info@industrywest.com
Trade Orders | trade@industrywest.com
Customer Service | support@industrywest.com
Press Inquiries
Press, marketing and collaboration inquiries |
media@industrywest.com
Chat
Drop us a line in the chat window on the bottom right of your screen and we‘ll respond within a few minutes during our normal business hours.
FAQs
Have questions about our trade program, shipping, our warranty or returns? You may be able to find answers to your questions here: